Privacy Policy

Effective date: 20 July 2026

1. Who we are

IBKI Enterprises Limited ("IBKI", "we", "us") is a company incorporated in the United Republic of Tanzania. For the personal data described in this policy, IBKI is the data controller: we decide how and why it is processed.

You can reach us about this policy or your personal data at:

• Head Office: 23rd Floor, PSSSF Commercial Complex, Sam Nujoma Road, P.O. Box 42569, Dar es Salaam, Tanzania
• Email: business@ibki.africa · Telephone: +255 749 880 880

2. The personal data we collect

Information you give us

When you complete the enquiry form on this website, or email or call us, we collect the details you choose to provide: your name, your company or organisation, your email address, your telephone number, the category of your enquiry, and the content of your message.

Information collected automatically

When you visit the site, our hosting infrastructure may record limited technical information in standard server logs, such as your IP address, browser type, device type, the pages you view and the date and time of access. We use this only to keep the website secure and running correctly.

Cookie preference

We store a single first-party cookie that records your cookie choice. We do not use marketing, advertising or third-party analytics cookies. Full detail is in our Cookie Policy.

This website does not operate user accounts, and we do not knowingly collect sensitive personal data (such as data about health, religion or biometrics) through it.

3. How we use your data, and our lawful basis

We process your personal data only where the law allows. Our purposes and the corresponding lawful bases under the Personal Data Protection Act are:

• To respond to your enquiry and correspond with you: on the basis of your consent and to take steps at your request before entering into a contract.
• To keep records of our business communications: on the basis of our legitimate interest in managing our operations and relationships.
• To operate, secure and maintain this website: on the basis of our legitimate interest in a safe, functioning website.
• To meet legal, tax and regulatory obligations: on the basis of compliance with a legal obligation.

We do not sell, rent or trade your personal data. We do not carry out automated decision-making that produces legal effects about you, and we do not send you marketing without a lawful basis and a clear way to opt out at any time.

4. Cookies

This website uses only strictly necessary cookies and sets nothing for marketing or tracking. Please see our Cookie Policy for the full list and how to manage your choice.

5. Who we share your data with

We share personal data only where necessary, and only with:

• Service providers who help us run the website and communicate with you (for example, our website hosting and email providers). They may use the data only on our instructions and are bound by confidentiality.
• IBKI's own offices, for the purposes set out above.
• Competent authorities, regulators or courts, where we are required to do so by law.

We never sell your personal data.

6. International transfers

Your personal data is primarily stored and processed in Tanzania. Where a service provider processes data outside Tanzania, we take steps to ensure it receives a level of protection consistent with the Personal Data Protection Act and any conditions set by the Personal Data Protection Commission.

7. How long we keep your data

We keep enquiry and correspondence data only for as long as necessary to handle your enquiry and any relationship that follows, and to meet our legal and record-keeping obligations. After that, it is securely deleted or anonymised.

8. How we protect your data

We apply reasonable technical and organisational measures to protect personal data against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, but we work to protect your data once it reaches us.

9. Your rights

Under the Personal Data Protection Act, you have the right to:

• access the personal data we hold about you;
• ask us to correct data that is inaccurate or incomplete;
• ask us to erase your data;
• object to, or ask us to restrict, our processing of your data;
• object to the use of your data for direct marketing; and
• withdraw your consent at any time, without affecting processing already carried out.

To exercise any of these rights, email business@ibki.africa. We will respond within the period required by law. If you believe we have mishandled your personal data, you also have the right to lodge a complaint with the Personal Data Protection Commission of Tanzania.

10. Children

This website is intended for a business audience and is not directed at children under the age of 18. We do not knowingly collect the personal data of children.

11. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or the law. The version shown here, with its effective date, is the current one.

12. Contact

For any question about this policy or your personal data, contact IBKI Enterprises Limited at business@ibki.africa or +255 749 880 880, or write to us at our Head Office address above.